Following a career in manufacturing and engineering, Brian has over fifteen years’ experience of business process and systems design, review and continuous improvement in a range of different industries and in public and private sectors.
Brian uses WorkoutTM, Six Sigma and TQM techniques to design, simplify and improve business processes in public, private and voluntary organisations. He also designs and delivers in-house courses on process improvement and quality systems. Clients include Capita Assurance Services, Sony Ericsson, National Audit Office, Barclays Bank, Age Concern, Network Rail, Tiscali, Future Leaders and the Centre for Management and Policy Studies.
Recent assignments include using process mapping, interviews and six sigma techniques to merge and simplify processes and procedures within both the corporate HR division of a major IT company and the project design function of a national publicly owned company.